Once you enroll in a workshop, you will login to your account via the student sign in tab on our website. You need to click sign in at the top right corner of the virtual school page. This will bring you to your student dashboard. The workshops you have purchased will be on your dashboard. Click on the workshop you would like to access and make your way through the steps in the instruction menu. Reference each video as needed.

Here is a short video showing how to access your courses:

This is often times the result of entering an incorrect email address when you registered for the account. Please email us at support@alikaystudio.com and we will assist you.

Ali designs her classes so that students with all different levels of experience can follow along and find loads of value. Her membership group Fresh Paint includes weekly instruction that includes both beginner and advanced lessons. Click here to learn more and join us!

You can access all the class content through a PC or a Mac computer. You can also access the course on a tablet. You can use a phone, but it might be difficult to see images on your screen.

You can access Ali’s classes on any type of tablet. You just need one with a screen large enough to be able to view the videos and samples clearly. If you are not very tech savvy, an iPad is the most user friendly of all the tablets. It does not need to be an iPad Pro although this is what Ali uses. The nice thing about the iPad pro is that it works with the Apple Pencil.

While you can access classes from a phone, it might be difficult to see images on your screen. Here’s a video showing you how to log in and navigate the course on your phone. You may find it helpful to bookmark the student sign-in page for quick and easy access. Here’s a video showing you how to bookmark the sign-in page on your phone.

Absolutely! If you choose to work in oils, the main difference is that you will need to wait for the paint to dry between layers. Ali used to paint in oil as well, but now she is hooked on acrylic because it’s less messy and there is no drying time. When acrylics are layered in the system that Ali teaches, you can achieve colors just as brilliant and juicy as with oils!

Here’s a video showing you how to view and update your billing and subscription info.

You have unlimited access to all the Fresh Paint lessons whenever you are actively enrolled in the course. If you choose to cancel you will lose your access to the course at the end of your paid month. You are always welcome to come back, but if you are enrolled at a discounted rate, you will need to re-enroll at the regular rate.

If you need to cancel, here’s a video showing you how to do that.

Cancellation after 14 days will not result in a refund, but will cancel any future invoices, and you will continue to have access through the end of your current paid period. 

Take care!

I am so confident that you will love this easy to follow course that I am willing to offer it with a 14-day money back guarantee! Try it out! If you don’t find the meticulously crafted video tutorials and downloads extremely useful for your painting process, I will offer you a full refund! I am certain that you will have ah-ha moments throughout this course that will get you excited to create more paintings and try new things!

Cancellation after 14 days will not result in a refund, but will cancel any future invoices, and you will continue to have access through the end of your current paid period. 

You are always welcome to come back, but if you are enrolled at a discounted rate, you will need to re-enroll at the regular rate.

While you can access classes from a phone, it might be difficult to see images on your screen. Here’s a video showing you how to log in and navigate the course on your phone. You may find it helpful to bookmark the student sign-in page for quick and easy access. Here’s a video showing you how to bookmark the sign-in page on your phone.

If you are using a desktop or laptop computer, watch this video showing you how to navigate the course.

All demos take place live inside or private student Facebook group at 1 EST. The replay of this video is available immediately after inside the group. The high resolution video gets added to the Fresh Paint course every Tuesday. Here’s a video showing you how to access the demo replay.

All the outlines are available are available for you to download inside the course. Just login using the student sign in tab on my website.

The supplies list is available inside the course. Just login using the student sign in tab on my website. Each demo also has a paint list inside the lesson with the colors that will be used for that specific image.

Here is a video showing you how to login and find your way around through the navigation menu using a phone.

Here is a video showing you how to login to and find your way around through the navigation menu using a computer.

You still have lifetime access to this class. Zenso Creative changed their business model back in 2020 and is no longer hosting online classes. All of Ali’s classes are now on her website. You received an email when this change took place with instructions for moving your enrollment over, but if you missed it, we are happy to help you out with this so that you can keep access to your class! Email us at support@alikaystudio.com and we’ll get the process started.

The supplies list is available inside the course. Just login using the student sign in tab on my website. Each demo also has a paint list inside the lesson with the colors that will be used for that specific image.

Here is a video showing you how to login and find your way around through the navigation menu using a phone.

Here is a video showing you how to login to and find your way around through the navigation menu using a computer.

Yes! You are welcome to try out any of the lessons with the paints you already have available. Ali will be teaching Golden Fluid Acrylics. You might need to thin the heavy body paints with water to get them to work more like the fluid version. There is a list of the 9 paint colors Ali uses inside the course. We recommend that if you plan to purchase any new paints that you buy these. You can start out with the 1 oz version which is much less expensive.

You are welcome to try out any of the lessons with the paints you already have available. Ali will be teaching Golden Fluid Acrylics. Craft paints have much less pigment to them so you might not be able to achieve the exact same color as Ali. There is a list of the 9 paint colors Ali uses inside the course. We recommend that if you plan to purchase any new paints that you buy these. You can start out with the 1 oz version which is much less expensive.

You are welcome to paint on any surface you choose. We provide traceable outlines templates inside the Fresh Paint course in a variety of sizes. Ali prefers to paint on wood or Art Cambrich material because it is smooth and doesn’t have the texture that traditional canvas has. This allows for cleaner, more dramatic brushstrokes. 

Absolutely! If you choose to work in oils, the main difference is that you will need to wait for the paint to dry between layers. Ali used to paint in oil as well, but now she is hooked on acrylic because it’s less messy and there is no drying time. When acrylics are layered in the system that Ali teaches, you can achieve colors just as brilliant and juicy as with oils!

If you would rather not buy the bulk pack of brushes I use, I understand. Click here to see another option that will work almost as well.

I recommend synthetic flat tip brushes. Natural bristle brushes don’t tend to work very well for the method I teach because they don’t keep a sharp tip.

Golden paints do not actually need to be sealed. One reason to add a sealer coat is to even out the sheen. Some paints tend to be more reflective than others. Adding a top coat creates a nice even surface. Ali uses https://www.amazon.com/MODERN-MASTERS-MCS90232-Clear-Satin/dp/B0089V1RKE/ref=sr_1_2?crid=14MGYRYGAWIH5&keywords=modern+masters+masterclear+supreme+satin&qid=1649123714&s=movies-tv&sprefix=modern+masters+masterclear+supreme+satin%2Cmovies-tv%2C66&sr=1-2 in satin finish. You do need to be very careful when you are adding this that you don’t brush back into it if it’s starting to dry. This will create brushmarks in the finish. Work quickly in 6” rows spreading it evenly before it starts to dry.

​​Ali is no longer doing Paint Along classes or selling the 2021 Paint Along outlines downloads. She now teaches weekly inside her membership group called Fresh Paint, and all paintings in the class come with the outlines. Ali designs her classes so that students with all different levels of experience can follow along and find loads of value. We’d love to have you check it out and join us! Click here to learn more!

Ali is no longer selling the 2021 Paint Along outlines downloads. She now teaches weekly inside her group Fresh Paint and all paintings in the class come with the outlines. We’d love to have you check it out and join us! Click here to learn more!

Ali recently finished up three sessions of Confident Florals. She does not have any more in person classes on the calendar at this time. Her classes always fill very quickly. If you would like to be the first to find out about the next opportunity, you can add your name to the cancellation waitlist from her previous class. Those on the waitlist will get the first opportunity for a spot. Click here to learn more and add your name to the waitlist.

You still have lifetime access to this class. Zenso Creative changed their business model back in 2020 and is no longer hosting online classes. All of Ali’s classes are now on her website. You received an email when this change took place with instructions for moving your enrollment over, but if you missed it, we are happy to help you out with this so that you can keep access to your class! Email us at support@alikaystudio.com and we’ll get the process started.

This is often the result of entering an incorrect email address when you registered for the account. Please email us at support@alikaystudio.com and we will assist you.

If you forgot your password and tried to reset it by clicking “forgot password,” but something didn’t work correctly, keep in mind:

1. There may be a typo in the email address you used to set up your account (it happens to the best of us!), so you won’t receive the password reset email. If you fear this may be the case, email support@alikaystudio.com, and we’ll check your email address and correct it if needed.

2. Only click the “forgot password” once. If you click it multiple times, you may get an error message: “Error: reset token failed.”

3. Look for the password reset email from Ali’s Art School (it will come from the email address noreply@notify.thinkific.com) in your Spam or Junk folder. It may take 5-10 minutes to receive this email, so be sure to wait instead of clicking “forgot password” again. Clicking “forgot password” multiple times will make the reset link invalid.

4. Another reason you may receive the “Error: reset token failed” message is if you’re using a reset link that is more than 6 hours old. 

5. If you’ve done all you can to reset your password, and you’re still having trouble, email support@alikaystudio.com. 

This is typically the result of slow internet or gaps in service. You can check the speed of your internet by going to www.speedtest.net.

The demo videos start with a countdown timer. You can drag the video navigation bar ahead to skip the 10 minute countdown. If you are still having trouble it could be your internet browser or connection. Try using Google Chrome. That typically works best!

Certainly! Feel free to email the support team at support@alikaystudio.com. 

Thanks so much for your interest in a custom painting. Ali’s commission schedule is full at this time. If you would like, you can add your name and email to the waitlist and let you know when she opens it back up again.

Yes! You can find all of Ali’s available work here on her website. Click here to browse and shop.

You sure can! Ali has a little bit of a different stance on this than most other instructors. She feels that you should absolutely sell the paintings you create inside any of her courses if you want to and have the opportunity to! You are not, however, allowed to teach or share any of the lessons inside the course. If you like to read a bit more on this, checkout Ali’s blog post “Is it Okay for Artists To Copy?”